Last updated: July 1, 2026
These Terms & Conditions ("Terms") apply to your use of the Timex Express website, tracking tools, and logistics services. By using our services, you agree to these Terms.
Timex Express provides courier, freight, express delivery, warehousing, and related logistics services. Service availability, transit times, and pricing may vary by route, shipment type, and service level selected.
You are responsible for providing accurate shipment details, including sender and receiver information, package contents, weight, and dimensions. We reserve the right to inspect shipments for safety, regulatory compliance, and billing accuracy.
We do not accept illegal, hazardous, perishable (unless agreed), or restricted goods. Shipment of prohibited items may result in refusal, hold, or disposal as permitted by law.
Our liability for loss or damage is limited as stated in your service agreement, AWB terms, or applicable law. We are not liable for delays caused by weather, strikes, customs, or events beyond reasonable control.
Tracking information is provided on a best-effort basis. You agree not to misuse our website, portals, or APIs for unauthorized access or automated scraping.
Customer and admin portal accounts must be kept secure. You are responsible for activity under your credentials.
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.
For questions about these Terms, please use our contact form.